Pricing

Online Prices
Prices listed on our website are displayed in Canadian dollars (CAD). All duties and brokerage fees are included in the public price. Shipping charges, if applicable, are not included. All prices are subject to change without notice.

Sales Tax
Prices displayed on our website and written quotes exclude taxes. Applicable taxes, including but not limited to provincial, federal, or harmonized taxes, will be listed as a separate line item on quotes or order confirmations.

Price Quotations
For quotations provided through our Sales and Quotations Teams, prices remain valid for thirty (30) days from the date of the written quotation.

If a quoted item is listed as ON SALE, sale pricing is valid only for the duration of the sale period. Please refer to our website or contact your representative for sale end dates.

Sale Pricing
If a product you have purchased goes on sale after your order, sale pricing cannot be applied retroactively. We and our manufacturers reserve the right to adjust sale prices at any time without notice.

Sale pricing does not apply to project orders with quantities of six (6) or more of a single item. Please contact us directly for project-specific pricing. Trade Pricing cannot be combined with sale pricing or promotional codes unless otherwise stated.

Certifications
We work closely with manufacturers to ensure all products are suitable for the Canadian market. Certification details can be found on each product webpage. Customers are responsible for ensuring their selected products meet local certification requirements. For uncertified items, additional certification services may be available upon request. Certification services may affect delivery timelines.

Orders
Placing an Order
All orders must be requested via our Sales Team or through the request functionality on our website. Please confirm the accuracy of all item details (e.g., finishes, sizes) before submitting your order request. Custom items or items without displayed prices typically require consultation for pricing, availability, and lead times.

Custom orders and orders exceeding $10,000 require a 50% non-refundable deposit. Order changes or cancellations are subject to written approval and may not be possible once an order is confirmed.

Payment
Payments must be made in Canadian dollars. For non-website orders, we accept ACH, EFT, and email transfers. All orders must be prepaid unless other terms are agreed upon. Invoices are payable within thirty (30) days net for approved credit accounts, with overdue amounts subject to interest charges of 1.5% per month.